Error: “3038,104”

(Last Updated On: February 26, 2018)

This problem can be fixed by changing the user account privileges or by temporarily disabling User Account Control on your computer.

 

Verify User Account Permission

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    control

  3. In the Control Panel window, double-click User Accounts.

  4. Under Make changes to your user account, click Manage User Accounts.

  5. Under Users tab, double-click the name present under user name to verify whether the user has a Standard User account.

    In the Group Membership tab, if Standard User is enabled, go to Step 2.

STEP 2

Change User Account Permission

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter

    control userpasswords2

  3. In the User Accounts dialog box, double-click the name present under user name.

  4. Under the Group Membership tab, change the user account permission to Administrator.

  5. Run a virus scan to check if the issue has been resolved.

    If the issue persists, go to Step 3.

STEP 3

Temporarily disable User Account Control

Restart the computer.

STEP 4

Turn on User Account Control.

 

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