Error: “3038,104”

This problem can be fixed by changing the user account privileges or by temporarily disabling User Account Control on your computer.

 

Verify User Account Permission

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter.

    control

  3. In the Control Panel window, double-click User Accounts.

  4. Under Make changes to your user account, click Manage User Accounts.

  5. Under Users tab, double-click the name present under user name to verify whether the user has a Standard User account.

    In the Group Membership tab, if Standard User is enabled, go to Step 2.

STEP 2

Change User Account Permission

  1. Press the Windows + R keys to open the Run dialog box.

  2. Type in the following text, and then press Enter

    control userpasswords2

  3. In the User Accounts dialog box, double-click the name present under user name.

  4. Under the Group Membership tab, change the user account permission to Administrator.

  5. Run a virus scan to check if the issue has been resolved.

    If the issue persists, go to Step 3.

STEP 3

Temporarily disable User Account Control

Restart the computer.

STEP 4

Turn on User Account Control.

 

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