Live Assist-Support for Microsoft products
(Last Updated On: February 26, 2018)
Error code description: This error code something went wrong might occur due to the second installation of office program, with out removing the previously installed program
Step 1: Restart the Computer in Clean boot which would disable the Computer Firewall. Then try to install Office 2013 suite.
Refer to the article below on how to do Clean Boot:
Note: After you have finished troubleshooting in Clean Boot, ensure you restart the computer in normal mode.
Step 2: Ensure there is no proxy server enabled in the system. Also change the network connection by changing from wired to wireless internet connection or vice versa and verify the status.
Step 3. Re install MS Office 2013 (in Clean Boot)
Step 4. Restart computer using Normal Boot.
Now you are good to use the new Office 2013 or Office 365.
However, if you’re not able to fix the Office issue after all the steps.we’d like to provide with you an alternative way to install / repair Office.
If you need further assistance in performing the proposed actions, please don’t hesitate to chat with our Technical experts.
The installation errors or any run time errors might occur due to the following issues.
> There may be temporary files, temporary internet files, junk files and cookies which may hamper the performance of your computer.
> This will slow down the performance of your computer and also affects the programs response if it is not resolved.
> There are inevitable issues like malware and spyware if we do not Optimize your computer.
> All such issues might also sometimes crashes the system programs.
Other Errors :
Username or Email Address