Live Assist-Support for Microsoft products
(Last Updated On: February 3, 2018)
Fix Outlook Problems Related To Viewing Images In Outlook
One of the major Outlook problems that you might face with your Outlook would be while
trying to download or view images on your Outlook. Instead of images, you might get a red “X”
displayed on your screen. Outlook problems such as these have been spotted very commonly
among many users recently.
Causes for such Outlook problems
Such Outlook problems usually occur due to corrupted or changed settings of your Internet
Explorer. Outlook relies on a properly configured Internet Explorer to download the email
images that are located on the Internet. So if your Internet Explorer broke down and you
started using another browser without bothering to configure your Internet Explorer, Outlook
won’t be able to download the images.
How to resolve such Outlook problems effectively
Anyway, Outlook problems such as these can be resolved quite easily without calling in a
technician. The first thing you can try for resolving such Outlook problems would be to start
your Internet Explorer and see if it’s still working properly.
If you need to configure a proxy server for your IE, you can do so by following the procedure
1. Open Control Panel from the Start menu.
2. Click “Internet Options”.
3. Then select the “Connections” tab.
4. Click on the “LAN Settings” button.
Then all you need to do is enable the option that says “Automatically detect settings” and
disable the rest.
Another common reason for such Outlook problems to occur can be due to the fact that your
IE has been set to “Work Offline”. You can change this either from the “Tools” menu on your
Internet Explorer or from the “File” menu by pressing ALT+F. This should resolve your issue with
viewing images on Outlook.
In case your Internet Explorer is completely functionless, you can reset it by clicking on the
“Reset” button on the “Advanced” tab of the “Internet Options” menu which can be accessed
from the Control Panel.
If the issue is not resolved or if you need further assistance with this issue, chat with Microsoft Certified Expert by initiating the chat.
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