Live Assist-Support for Microsoft products
(Last Updated On: February 26, 2018)
Fix Windows Screen Resolution issues with Outlook
It is normal to bump into some errors or problems when you are working on your Outlook.
Once, I had this issue with my Outlook installed on my Windows XP computer. Whenever I
opened Outlook, the screen resolution got reduced and the Windows color changed. I also
noticed how everything went back to normal upon closing Outlook. At first, I didn’t know what
was causing this issue or how it could be resolved. But then I referred Microsoft Live Assist
and it not only provided me with the most likely causes for such errors but also helped to
resolve this problem in the simplest way.
Issues such as these usually occur due to a corruption on your Windows theme. Microsoft Live
assist also informs us that such problems can arise out of compatibility settings on your PC or
when the High Contrast mode is enabled.
Reset your Windows theme using Microsoft Live assist
Microsoft Live assist suggests resetting your Windows theme first to fix this issue. You can
change your theme back to default by right-clicking on an empty spot on your Desktop; select
“Properties” from the list; select the “Themes” tab and then “Windows XP”.
Configure your Compatibility Settings using Microsoft Live assist
Microsoft Live assist suggests configuring your compatibility settings the right way to fix such
issues effectively. You can open the “Compatibility” tab from the “Properties” menu which can
be accessed by right-clicking the short-cut icon that you use to open Outlook.
Change the High Contrast Mode using Microsoft Live assist
The next thing that you can try is changing your Windows settings back to default in case you
set it to the High Contrast Mode for some reason. You can do this by pressing the “Left ALT
+ Left SHIFT + Print Screen” on your keyboard. If this makes the problem any worse, you can
press the key combination to switch it back to the previous.
This should, in most cases, resolve your issue effectively.
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