Live Assist-Support for Microsoft products
(Last Updated On: February 26, 2018)
On your Windows desktop, double-click Norton Download Manager.
Wait for the download to complete.
If you cannot find Norton Download Manager, or if the download fails again, go to Step 2.
You can find the product key in the confirmation email from Symantec. If you can locate your product key from your confirmation email, skip to Step 2.
Go to Norton Management to locate your product key.
Click Sign In.
Sign in to Norton with your email address and password.
Under Product Details, click your Norton product.
Write down the product key.
Download your Norton product again. Select your Norton product:
Norton 360 Premier Edition
Norton 360 Netbook Edition
Norton 360 Premier Netbook Edition
Norton Internet Security
Norton Internet Security Netbook Edition
Norton AntiVirus Classic
Follow the instructions in the Norton Download Manager page.
still need assistance(remote or live) to resolve the issue initiate the chat.
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