Internet access is required to set up your Microsoft account. For Office 365 Home and Office 365 Personal, internet connectivity is required once monthly for uninterrupted service.
· Conflicts with antivirus and firewall
Check if your Antivirus program is blocking any of the programs that are getting installed on your computer. It is always suggested to disable your antivirus before you install any program in your computer.
· Temporary files and Temporary internet files:
There might be temporary files and temporary internet files and the junk files in your computer which will cause the registry issues and make some services not responsive. These temporary files might cause trouble for the system programs.
It is important for you to optimize and tune up your computer.
· Reset Internet Explorer settings
There could be a problem with your web browser which may cause this kind of issue.
The temporary Internet files and the Browsing Cache ,tools bar, add-ons and the other internet souces might cause the problem for you to perform the online installation.Stop the print spooler.
Type in the product key and click on Setup It will ask you to login to your Microsoft account. So that the new installation is associated with your Microsoft Account. Hence it is not required to keep the product key for the future use. It will be added to your Microsoft Account. Follow the below steps to complete the installation Now you are good to use the new Office 2013 or Office 365.
still need assistance(remote or live) to resolve the issue initiate the chat.