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(Last Updated On: February 26, 2018)
Step 1: Restart the Computer in Clean boot which would disable the Computer Firewall. Then try to install Office 2013 suite.
Refer to the article below on how to do Clean Boot:
Note: After you have finished troubleshooting in Clean Boot, ensure you restart the computer in normal mode.
Step 2: Ensure there is no proxy server enabled in the system. Also change the network connection by changing from wired to wireless internet connection or vice versa and verify the status.
Step 3. Reinstall MS Office 2013 (in Clean Boot)
Step 4. Restart computer using Normal Boot.
Now you are good to use the new Office 2013 or Office 365.
Initiate the chat here incase if the issue still persists.
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