Error Code 30038-4 Description: The Error code 30038-4 can occur due to various reasons. There are many ways to resolve it.
Some of the reasons for error occurrence on any programs are missing office files, windows updates, network settings, malware, incompatible programs, registry errors, hardware driver failure, junk files.
This is more important to resolve the cause for this issue rather than fixing the issue temporarily.
If this Error Code 30038-4 is on an existing office program, follow the below steps.
Open the programs and features from control panel and select Office 365 or Office 2013 program and then select Change option to perform a Quick repair or an Online repair.
Specific editions that might be shown on Programs and Features are listed below.
Office 365 has Home User program which is so called HUP
Office 2013 Professional or Office 2013 Professional plus
Office 2013 Home and Student edition.
Office 2013 Home and Business edition
Office 365 University, Office 365 Business essentials, Office 365 Business, Office 365 Business Premium,
Office 365 Enterprise E1, Office 365 Pro Plus, Office 365 Enterprise E3, Office 365, Office 365 Personal
Quick repair needs to be done when you are not connected to the Internet. If you are doing the office repair on a system which is not connected to the internet you can perform the Quick repair.
If you are connected to the Internet, it is always advised to perform an Online repair.
Use the following links for general checks.
How to check which Office program is installed?
You can follow this link to open Programs and Features to find the name of the office program installed on your computer.
How to find the name of Windows Operating system on a computer?
If you see a start button on the left bottom corner, please click on it which opens the start menu.
Then find the computer icon and right click on it to select properties. It will show you the name and version of your Windows Operating system.
If you don’t find a start button, it will be Windows 8 or Windows 8.1, however to be more specific with the version and edition, please follow the steps in this article.
NOTE: This article is explained in detail to make the novice users to understand on how to fix the issues in a sequential manner. If you are already aware of any steps, please skip the step and continue to the next one.
Case2: If the repair didn’t resolve the issue. It is required to uninstall and reinstall the office program.
But before proceeding with an uninstallation, it is required to check few more things.
Step2: It is required to check the Event Viewer in order to understand the reason for this issue.
How to work on Event viewer and what is an event viewer?
Open a RUN window and type eventvwr and click ok.
Use this link to analyse the error causes for Microsoft Office 365 or Microsoft Office 2013 error code 30038-4
Step3: This step explains how to check if there are any missing updates from the computer.
How to troubleshoot Windows Updates?
How to troubleshoot common problems in Windows 7 and Windows 8?
How to use a System Update Readiness Tool?
Step4: common problems with office 365 and office 2013
The latest version of office program demands the latest versions of the third party add-in programs associated with it.
Temporary files and junk files on your computer can also cause this error code 30038-4 .
Malware programs might have corrupted the working programs on your computer.
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