Some of the reasons for error occurrence on any programs are missing office files, windows updates, network settings, malware, incompatible programs, registry errors, hardware driver failure, junk files.
This is more important to resolve the cause for this issue rather than fixing the issue temporarily.
If this error code 0-1 is on an existing office program, follow the below steps.
In case if the issue is with a new installation of office click here to troubleshoot.
Solution for error code 0-1:
The basic level troubleshooting to fix error code 0-1 is to repair the office program,
Follow the steps to repair the office program based on your operating system.
Open the programs and features from control panel and select Office 365 or Office 2013 program and then select Change option to perform a Quick repair or an Online repair.
How a Quick repair and an online repair impacts the Office program?
Specific editions that might be shown on Programs and Features are shown below.
Office 365 has Home User program which is so called HUP
Office 2013 Professional or Office 2013 Professional plus
Office 2013 Home and Student edition.
Office 2013 Home and Business edition
Office 365 University, Office 365 Business essentials, Office 365 Business, Office 365 Business Premium,
Office 365 Enterprise E1, Office 365 Pro Plus, Office 365 Enterprise E3, Office 365, Office 365 Personal
Use the following links for general checks.
How to check which Office program is installed?
How to find the name of Windows Operating system on a computer?
NOTE: This article is explained in detail to make the novice users to understand on how to fix the issues in a sequential manner. If you are already aware of any steps, please skip the step and continue to the next one.
Case2: If the repair didn’t resolve the issue. It is required to uninstall and reinstall the office program.
But before proceeding with an uninstallation, it is required to check few more things.
Step2: It is required to check the event viewer in order to understand the reason for this issue.
How to work on Event viewer and what is an event viewer?
Step3: This step explains how to check if there are any missing updates from the computer.
How to troubleshoot Windows Updates?
How to troubleshoot common problems in Windows 7 and Windows 8?
How to use a System Update Readiness Tool?
Step4: common problems with office 365 and office 2013
The latest version of office program demands the latest versions of the third party add-in programs associated with it.
Temporary files and junk files on your computer can also cause this error code 0-1 .
Malware programs might have corrupted the working programs on your computer.
Chat with our Technical Experts for further help and support