Live Assist-Support for Microsoft products
(Last Updated On: February 26, 2018)
There is no need to remove the battery or pull the plug when forcing a PC to shut down.
Pressing the power button for around ten seconds will do the trick.
About your password problem: You might be dealing with a foreign keyboard issue.
Make the password something that is independent of the keyboard layout
Still need help
Chat with our Technical Experts for further help and support on Windows 7 Password Problem
More Windows Error codes :
Username or Email Address