Getting Error Code 9C59 When Installing Internet Explorer 11

(Last Updated On: February 26, 2018)

How To Fix Error Code 9C59:

Error Code 9C59 Description:    When you try to install Windows Internet Explorer 11, the installation may fail and generate an  Error code 9C59. This can occur for various reasons. To resolve common installation issues, try one or more of the following troubleshooting methods.



Make sure that your system meets the minimum operating system requirements

To successfully install Internet Explorer 11, make sure that your system meets one of the following minimum operating system requirements:

  • Windows 7, 32-bit with Service Pack 1 (SP1), or later versions
  • Windows 7, 64-bit with Service Pack 1 (SP1), or later versions
  • Windows Server 2008 R2 with Service Pack 1 (SP1), or later versions

If you’re running Windows 7 or Windows Server 2008 R2, make sure that you have installed Service pack 1 (SP1) or a later version.
Be aware that Internet Explorer 11 is included with Windows 8.1 and Windows Server 2012 R2. Therefore, you don’t have to install Internet Explorer 11 on these operating systems.

Make sure that you have prerequisite updates installed

During the installation process, you may receive the following error message:

Internet Explorer needs an update before installing.

Internet Explorer 11 tries to install required software and components automatically. If this installation fails, Internet Explorer stops the installation process. In this situation, you must install the prerequisite software manually before you can install Internet Explorer 11.

Additionally, you may review the IE11_main.log file under the Windows folder (for example, C:\Windows) to find out what prerequisite update is not installed correctly.

Make sure that your video card driver is compatible

Some computers that have hybrid video adapters are not yet compatible with Internet Explorer 11 for Windows 7. Internet Explorer 11 will not install on these systems until updated hardware drivers are installed.

Uninstall Internet Explorer 9 before you install Internet Explorer 11

During the installation process of Internet Explorer 11, you may receive the 9C59 error.

To resolve this issue, you may uninstall Internet Explorer 9, restart your computer, and then install Internet Explorer 11.

To uninstall Internet Explorer 9
  1. Click the Start button, type Programs and Features in the search box, and then click View installed updates in the left pane.
  2. Under Uninstall an update, scroll down to the Microsoft Windows section.
  3. Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
  4. Click Restart now to finish the process of uninstalling Internet Explorer 9.

After your computer restarts, try to install Internet Explorer 11.

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