This problem usually occurs if a second installation of Office was started before the first installation was finished or if you restarted your computer before the current Office installation was finished.
Please follow below steps for basic troubleshooting:
If Online Repair does not resolve this issue, or if you do not see Office 365 or Office 2013 in Programs and Features, follow these steps:
1) Remove Office 2013 or Office 365.
2) Restart the computer.
3)Re install Office 2013 or Office 365.
However, if you’re not able to fix the Office issue after all the steps.we’d like to provide with you an alternative way to install / repair Office.If you need further assistance in performing the proposed actions, please don’t hesitate to chat with our Technical experts.
The installation errors or any run time errors might occur due to the following issues.
> There may be temporary files, temporary internet files, junk files and cookies which may hamper the performance of your computer.
> This will slow down the performance of your computer and also affects the programs response if it is not resolved.
> There are inevitable issues like malware and spyware if we do not Optimize your computer.
> All such issues might also sometimes crashes the system programs.