Microsoft Support For Office Error Code 12002-4

(Last Updated On: February 26, 2018)

How To Repair Error Code 12002-4 :



Before you proceed with a fix, we suggest you to read this article to understand more about the issue.

Error Code 12002-4  Description:

Something went wrong – we couldn’t start your program.

This Error occurs when your network is not resolving the DNS

Solution For Error Code 12002-4 :

The basic troubleshooting to repair error code 12002-4 is to change your network from WI-FI to LAN and check.

There are cases where the users computer is on a Proxy network. The easy way to disable the proxy network is to follow the below instructions.

Step1: Open a Run window and then type INETCPL.CPL and click OK


Internet Properties

Step2: You will find INTERNET PROPERTIES Window Open.



Step3: Select LAN SETTINGS and Disable the check box which says ” Use a Proxy Server for LAN”

NOTE: Some Internet connections would require Proxy settings to be ON to access Internet.

Those users can think about changing the Network. Many Users might be having a 3G network through iPhone or any Android Phone like Samsung Galaxy and other phones.

Please configure your network through a HOTSPOT and try to install Office.

This is a temporary network , whereas you can still continue to use your Proxy network after installation.

If you still have any other problems after installation, we would suggest you to follow the below steps to repair your Office Program.

Windows 7

  1. Click Start > Control Panel > Programs > Programs and Features.
  2. Click the Office program you want to repair, and then click Change.
  3. Do one of the following:
  • In Office 2010, click Repair > Continue.
  • In Office 2013, click Quick Repair.

You might need to restart your computer  after the repair is complete.

Windows 8

  1. Press the Windows logo key + X to see a list of commands and options. (Basically a quick way to get to Programs and Features in Control Panel.)
  2. Click Programs and Features.
  3. Click the Office program you want to repair, and then click Change.
  4. Do one of the following:
  • In Office 2010, click Repair > Continue.
  • In Office 2013, click  Quick Repair.













error code 30033-77

error code 12002-4

error code 30033-77

error code 30033-77

However, if you’re not able to fix the Office issue after all the steps.we’d like to provide with you analternative way to install / repair Office.

If you need further assistance in performing the proposed actions, please don’t hesitate to chat with ourTechnical experts.


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Error Code 12002-4 and Other Errors :

Error Code 0-2 Error Code 300184-4 Error Code 30089-13 Error Code 30145-16
Error Code 15-14 Error Code 2-4 Error Code 32-4 Error Code 5-11
Error Code 30203-11 Error Code 0-3 Error Code 30029-4 Error Code 30033-27
Error Code 30033-77 Error Code 30045-11 Error Code 30045-4 Error Code 30088-26
Error Code 30088-27 Error Code 30088-4 Error Code 0-4 Error Code 30089-4
Error Code 30094-1 Error Code 30094-4 Error Code 30102-11 Error Code 30102-13
Error Code 30102-4 Error Code 30125-4 Error Code 30145-13 Error Code 0-9
Error Code 30145-27 Error Code 30145-4 Error Code 30169-22 Error Code 30174-4
Error Code 30175-4 Error Code 12002-4 Error Code 12007-4 Error Code 12152-4

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